About Us
Providing the Technology, Services, and Support to Empower Any Organization
Our Mission: To proactively protect organizations and communities through innovative technology solutions delivered by our talented team.
Let us help keep your organization safe
Our Promise & Purpose
The Brite team is committed to continuously advancing our knowledge and skills to ensure our customers receive the highest-quality solutions and services to keep pace with evolving technology demands. We believe that good enough is never enough, which is why we create meaningful value and delight our customers at every interaction.
Our Story
At Brite, people and technology are at the core of everything we do. We’re committed to proactively protecting communities and organizations through innovative technology solutions delivered by our talented team.
Originally founded in 1983 as a custom computer manufacturer in Rochester, NY, today Brite expertly leverages industry-leading technologies and solutions within IT services, cybersecurity, and public safety technology.
The IT services team provides world-class support and protection of digital environments. Our experienced cybersecurity professionals, meanwhile, are up to the task of defending against the latest security threats. Finally, our public safety technology unit empowers first responders and municipalities with sophisticated, reliable technology for any environment.
When it comes to keeping your community or organization safe, you can count on Brite. We’re always here to help with Brite People. Brite Solutions.
Learn more about our company
Brite Core Values
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Good Enough is Never Enough
At Brite, we are constantly looking to improve. We believe that, while “done is better than perfect,” there is nothing wrong with striving for perfection.
We realize that our customers may at times be negatively impacted by their information technology, cybersecurity, or public safety technology. With that can come a lot of frustration and strong emotions.
Having a response that is “good enough” is never enough. Our job is to be empathetic to their situation and work to resolve the issue as quickly as possible while showing kindness through effective communication.
We do not fear failure – we fear never getting a chance to fail!
Show Up
For Brite employees, their number one job is to show up. This means being present every day to make an impact in the lives of peers and customers.
Just by showing up, you’re making a statement to others that says, “I’m here and I’m ready to do my part.” Bringing this mindset to work every day means that we will not be outworked by anyone in the industry, ever.
Be Human
We encourage our employees to be their authentic self every day. We believe that real, lasting relationships between humans are built by people being themselves. And at the end of the day, people do business with those they trust, know, and enjoy being around.
We also live out our “Be Human” core value by providing various opportunities and activities at work that enhance our culture, and by giving back to our communities however we can.
Be a Pro
Professionalism is what sets us apart from the competition. Our employees are “pros” in every sense of the word, and they represent Brite at the highest level possible at all times.
No matter what we’re up against, we never compromise our professionalism or attention to detail. We are constantly striving to educate ourselves and our clients so that we can provide meaningful solutions to real problems.
If you want a pro’s approach to IT, cybersecurity, or public safety technology, you have to go with Brite!
Gotta Have "IT"
Chances are, you’ve probably heard of the “it factor,” that hard-to-define quality that makes a person stand out. At Brite, when we talk about having “it,” we’re focusing on the intangibles that cannot be taught, the qualities that take zero talent but are oh so important.
These include things like being on time for meetings, dressing and behaving professionally, and being courteous toward others, to name a few. These are the qualities that set Brite employees apart from our competitors.
So, while talent and expertise absolutely matter, it’s also just as important that, as a Brite employee, you have “it.”
Our Awards and Accolades
AICPA SOC Certification
This certification represents Brite’s adherence to the strict standards set by the American Institute of CPAs (AICPA) for Service Organization Controls (SOC). It signifies our commitment to delivering IT and cybersecurity services that prioritize data security, privacy, and integrity for our clients.
MSSP Alert: Top 250 MSSP
Being recognized as a Top 250 Managed Security Service Provider (MSSP) by MSSP Alert showcases Brite’s leadership in providing advanced cybersecurity services. This accolade highlights our expertise in mitigating cyber threats and delivering trusted, 24/7 protection to our customers.
CRN MSP 500
Awarded by CRN, this recognition honors Brite as a top Managed Service Provider (MSP) for our cutting-edge technology solutions and unparalleled IT support. It reflects our dedication to helping businesses achieve operational efficiency and innovation through expert IT services.
Best Companies to Work for NY
Being named as one of the Best Companies to Work for in New York reinforces our belief that great work starts with a great workplace. We’re proud to foster a culture where collaboration, growth, and employee well-being come first.
Greater Rochester Chamber Top 100
As one of the Top 100 companies in the Greater Rochester area, Brite is recognized for our exceptional growth, innovation, and contribution to the local economy. This accolade reflects our deep commitment to both our community and our clients.
Top Workplaces
This distinction celebrates Brite’s culture of collaboration, innovation, and employee satisfaction. Being named a Top Workplace reflects our dedication to creating an environment where our team members thrive and are inspired to drive success for our clients.
We’re proud of our valued partnerships
Crowdstrike
Tenable
Getac
Stellar Cyber
Check Point
View all of Brite’s technology partners
“We’re happy clients”
Featured Resources
Video Overview: Get Comprehensive IT Support with BriteStar
When you partner with Brite to manage your IT, you get so much more than just a help desk. You gain a strategic ally committed to elevating your business through technology. At Brite, we’ve developed a comprehensive managed IT service called BriteStar that provides customers with proactive, integrated services, including 24/7 monitoring, unlimited help desk…
Video Overview: Eliminate Cyber Risk with BriteProtect
Keeping up with evolving cyber threats while managing complex security tools can be a real struggle. At Brite, we’ve developed a comprehensive solution to this problem in the form of our managed cybersecurity service called BriteProtect. This provides 24/7 expert-managed services that integrate seamlessly with your existing investments, thereby reducing complexity and costs. With our…
Video Overview: Brite People. Brite Solutions.
Here at Brite, people and technology are at the core of everything we do, and we specialize in IT, cybersecurity, and public safety technology. Our company has come a long way since it was originally founded in 1983 as a custom computer manufacturer in Rochester, NY. Today, Brite is dedicated to keeping communities and organizations…
Let Brite Fortify Your Email Security with Abnormal’s AI-Centered Approach
At a Glance: Email is one of the most vulnerable points in an organization’s cybersecurity strategy. Phishing attacks, spear-phishing, and other social engineering tactics have become more sophisticated, making traditional email security measures less effective. Enter Abnormal Security, an innovative cybersecurity company that is transforming how organizations defend against email-based threats. Brite’s partnership with Abnormal…
The Power of Cybersecurity Consolidation: Why SMBs Need a Unified Approach
At a Glance: Many small-to-medium businesses (SMBs) face a growing barrage of cyber threats and struggle to keep pace with sophisticated attackers. While large organizations have dedicated IT teams and substantial budgets that can afford to integrate best-in-breed solutions, SMBs don’t have that luxury. The solution for SMBs? Consolidation. At Brite, we employ an Open…
Unveiling the annual Brite SOC Analyst Report: Key Insights and Trends in Cybersecurity
Introducing the annual Brite SOC Analyst Report – your resource for insights from experts with a finger on the pulse of the cybersecurity industry. As a managed security service provider (MSSP), it is crucial that we understand the various types of threats our customers are facing and that we stay ahead of the evolving threat…
Introducing Sevco Security: The Missing Link in Asset Intelligence
At a Glance: New Partner Announcement: Brite is excited to introduce Sevco Security as our latest cybersecurity solutions partner. What Sevco Does: Provides continuous asset intelligence, real-time vulnerability identification, and security gap analysis. Who It’s For: Enterprises in Financial Services, Insurance, Manufacturing, Healthcare, Tech, and beyond looking to eliminate security blind spots and strengthen cyber…
Brite’s Cybersecurity Ecosystem is Now Bigger and Better with Managed Crowdstrike
At a Glance: While high-profile cyber attacks may grab the headlines, the truth is that attacks can happen to any organization at any time. Often, companies struggle with having the resources and tools necessary to protect their business, as well as lacking visibility across all their endpoints. As a new Crowdstrike MSSP partner, Brite is…
Penetration Testing: What it is and Why Your Organization Needs it
At a Glance: Even with security measures in place, vulnerabilities within an organization’s cybersecurity infrastructure can go undetected. By simulating real-world attacks, penetration testing helps uncover weaknesses before cyber criminals can exploit them. Brite offers comprehensive penetration testing services that help identify and address potential security weaknesses. At Brite, we believe that good enough…
Keep Your Organization Safe and Going Strong with Brite’s Managed Services
At a Glance: Brite offers 24/7 comprehensive managed IT and cybersecurity services through BriteStar and BriteProtect. BriteStar protects and manages IT infrastructure for companies across the country. BriteProtect secures businesses by continuously monitoring, managing, and responding to threats before they escalate any further. In today’s rapidly evolving digital landscape, organizations need robust IT and…