Managed Services

Top 5 Cybersecurity Projects to Leverage an MSSP

Cybersecurity defense is complex. With the ever-growing list of responsibilities, it is understandable to be overwhelmed with the in-house management of every project. Turning to an IT outsourcing service like an experienced managed security service provider (MSSP) is a sensible option. The MSSP becomes an extension of the internal team and takes on the essential, …

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Beyond the help desk: What a Managed Service Provider should be

When you think of a managed service provider what first comes to mind? For most, they think that MSPs are synonymous with a help desk. While a 24/7 help desk is one positive advantage of MSPs, it is not the only feature. A proper MSP will help off-set the day-to-day management of IT tasks so …

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Why We Don’t Charge Extras

No one likes the unexpected.  Especially when it comes to surprise costs.  Let’s be real.  Every business feels every penny, whether it’s a multi-billion-dollar company or the go-to local ice cream shop.  As beneficial a product or service is to business operations, there’s always a financial impact.  That’s why when it comes to IT and cybersecurity, our managed service offering, …

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Brite Spotlight: Meet Sean and Nick, Security Analysts

We often talk about people, process and technology when it comes to Brite and our managed services.  While our process and technology are highlighted elsewhere, we want to showcase our people!  As our team and services grow, it’s important introduce the members of the team who are behind the scenes executing on the process.  Within the past year, …

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The State of Phishing Attacks and Cybersecurity + Introducing the Newest BriteStar Features

Cyber security is a game of cat and mouse.  Attackers find endless ways to infiltrate companies of all sizes and industries for monetary gain.  At the same time, companies and IT services are implementing tools and procedures to mitigate the risk of attacks.  The key for IT and security professionals is to constantly be evaluating evolving tools, policies …

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Brite Spotlight: Meet Dan, Network Operations Specialist

A major component of our managed IT service solution – BriteStar – is our Network Operations Center (NOC) team.  The NOC team are the integral people in BriteStar’s superior combination of people, process and technology.   While customers most likely interact with our NOC team from a help desk perspective  (i.e. calling in when you …

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New York SHIELD Act: Tips for Compliance

At the beginning of the year, we talked about the NYS SHIELD Act and the steps companies had to take to become compliant.  In the shuffle of recent events, the March 21st compliance date has come and gone for many without the proper actions in place. The coupling of legal implications of non-compliance and the developing security …

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BTS: The BriteStar Onboarding Process

After making the decision to hire a managed service provider, there’s a feeling of blissful peace.  You and your team no longer have to stress over all the IT. You now have a whole dedicated team that has your back.  The only concern? Transitioning responsibilities and onboarding with an outside team.  It’s understandable. Making the investment into …

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