Managed Services
Brite Spotlight: Meet Dan, Network Operations Specialist
A major component of our managed IT service solution – BriteStar – is our Network Operations Center (NOC) team. The NOC team are the integral people in BriteStar’s superior combination of people, process and technology. While customers most likely interact with our NOC team from a help desk perspective (i.e. calling in when you or…
Read MoreBTS: The BriteStar MSP Onboarding Process
There’s a feeling of blissful peace after making the decision to hire a managed service provider. You and your organization no longer have to stress over IT problems. You now have a whole dedicated team that has your back. The only concern? Transitioning responsibilities and onboarding to an outside team. It’s understandable. Making the investment into…
Read More8 Tips for Securing Remote Workers: SMB Edition
SMB is often synonymous with agile, multi-discipline workforce. To get the job done, employees find themselves in different locations; in the office, with customers, at home and everywhere in-between. No matter the size of the organization, workers need secure access to critical company information. The challenge facing many SMB organizations is “How do we secure a mobile…
Read MoreCelebrating International Women’s Day with a Brite Spotlight! Meet Jess, Network Administrator
Today, we’re celebrating Women’s History Month and International Women’s Day by getting to know one of Brite’s very own #WomenInTech! We’re excited to introduce you to one of our NOC specialists, Jess. She’s been part of the Brite team for five years and outlined her current tech role as a Network Administrator! First off, what is…
Read MoreNew York SHIELD Act: Everything You Need to Know
Yesterday, we teamed up with RDG+ Partners and Harter Secrest and Emery LLP to explore how business will be affected by the New York SHIELD Act. In case you couldn’t make it, or want the highlights, here’s a recap and the biggest takeaways. Rundown of the New York SHIELD Act. First, let’s understand the SHIELD Act. It stands for ‘Stop…
Read MoreCookies, Presents and Identity Theft?
How to survive the season of phishing attacks Cookies, presents, full parking lots and the endless stream marketing emails selling you the best deal. It’s those little things that make the holiday season what it is. What isn’t in the holiday spirit are hackers and phishing campaigns stealing personal and financial information. No one is asking…
Read MoreThe First Building Block of a Strong Cybersecurity Plan
by Justin Smith – Brite, President and COO An effective cybersecurity plan is an intricate web of tools and systems working together. From firewalls and endpoints to on-premise technology and the cloud, the security footprint is expanding and when it comes to securing it you have to start somewhere. The somewhere? Visibility. Why do you…
Read More3 Misconceptions About Managed Service Providers
As an MSP engineer for the past 10 years, I would like to dispel some of the top misconceptions about managed service providers. Companies seem to be leery of making the leap to using a managed service provider (MSP) for their company’s IT due to misconceptions and fears. With the rapid rate that business technologies…
Read MoreWhat your IT team can be doing instead of managing your SIEM
Having a lot on your to-do list isn’t always a bad thing. Except for when one task takes up all your time – like managing your company’s SIEM. A SIEM is critical to the security of a company, but the practically of managing one isn’t ideal. Managing a SIEM strains both human and financial resources, and often…
Read MoreManaging a SIEM vs. A Managed SIEM
IT departments clearly have its hands full with daily tasks spanning from managing computer systems, maintaining the network infrastructure, troubleshooting issues, managing SIEM to hardware and software maintenance, both network and device protection and much more. With rapidly growing digital footprints and infrastructures, IT departments’ responsibilities won’t be slowing down any time soon. In correlation with…
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