Challenge
Costly Unplanned Downtime
Solution
Proactive IT Help Desk and Support
The Brite Way
BriteStar offers a holistic approach to IT management, integrating proactive assessment with 24/7 monitoring and swift resolution to minimize costly downtime. Our focus on continuous optimization ensures your IT infrastructure remains secure and adaptable, enhancing your competitive edge while providing predictable costs without hidden surprises.
What Brite Can Do For You
Proactive IT Support
We provide exceptional 24/7 support backed by industry-leading service level agreements (SLAs), ensuring your business and users receive timely IT help desk assistance whenever challenges arise.
Backup & Recovery
Our backup and recovery IT services securely store your critical data and ensure quick accessibility, minimizing downtime during disruptions. With tailored solutions, we safeguard your information against loss and enable swift recovery.
Cybersecurity Defense
Brite delivers top-tier cybersecurity defense by utilizing a network of leading solutions and experienced professionals to protect organizations from evolving threats. Our comprehensive defense-in-depth approach ensures protection across all digital environments, catering to both SMBs and enterprises.
IT Consulting
Brite’s suite of services includes continuous monitoring of your cloud environments to detect and address security incidents in real-time. By utilizing state-of-the-art technology and industry best practices, we ensure your cloud assets are continuously protected.
Challenge
Aging and Unmonitored Infrastructures
Solution
24/7 Asset Monitoring
The Brite Way
BriteStar enhances aging infrastructures through 24/7 asset monitoring and proactive management. Our advanced technology and expert oversight provide real-time health insights, early vulnerability detection, and rapid issue response, ensuring secure and efficient IT operations while minimizing downtime. This approach prevents outdated systems from jeopardizing your business continuity.
Standard Managed IT Services Package
Asset & Patch Management
Strategically manage and track all software and hardware assets for better planning, monitoring, and security.
Device Health Monitoring
Continuously monitor all hardware to proactively prevent unplanned outages and maintain optimal performance.
Disaster Recovery & Business Continuity
Implement robust backup and recovery solutions to ensure business operations continue smoothly in the face of disruptions.
Email Management & Security
Provide secure and efficient email communications while protecting against threats with advanced security technologies.
Enhanced Security (Network, Data, Endpoint, Web)
Implement comprehensive security measures across all aspects of IT infrastructure to protect against evolving cyber threats.
24/7 unlimited help desk
Providing round-the-clock support to ensure your technology runs smoothly and any issues are resolved promptly.
User Awareness Training
Educate employees to recognize and respond appropriately to potential security threats, creating a human firewall.
Driving Exceptional Results
Challenge
Weak Organizational Security
Solution
Expert Analysts and Top Tools
The Brite Way
BriteStar secures organizations from the latest threats by leveraging enterprise-level security tools and a team of expert security analysts, providing comprehensive threat intelligence with 24/7 human oversight. Our approach goes beyond mere threat defense, fortifying your entire digital infrastructure through customized security playbooks, ultimately building a resilient and secure foundation for your organization's future.
Walk Through Our Comprehensive IT Services With an Expert Today
Brite’s Comprehensive IT Success Stories
PROACTIVELY MITIGATING THE EFFECT OF DISASTER
CHALLENGE
A fire broke out at a golf and racquet club, which destroyed all their IT equipment, including computers, cabling, and servers.
SOLUTION
Brite provided new equipment and restored the club’s data by downloading it from the cloud, where it had been previously backed up.
RESULTS
No data was lost and within a few days, the team was able to resume business operations on new computers in a temporary office.
Comprehensive IT Resources & Insights
Fixed Price Managed IT Services: How BriteStar Can Help You Budget
No one likes the unexpected. Especially when it comes to surprise costs. Let’s be real. Every business feels every penny, whether it’s a multi-billion-dollar company or the go-to local ice cream shop. As beneficial a product or service is to business operations, there’s always a financial impact. That’s why when it comes to IT and cybersecurity, our managed service offering,…
Comprehensive Managed IT Services: 3 Core Pillars
After years of offering comprehensive managed IT services, our BriteStar team has outlined and documented our approach to help every organization safeguard its technology. Technology enables us to live life and do business like never before. While we’re able to leverage it for good, if not properly managed it can be a nightmare. Between protecting…
3 Misconceptions About Managed Service Providers
As an MSP engineer for the past 10 years, I would like to dispel some of the top misconceptions about managed service providers. Companies seem to be leery of making the leap to using a managed service provider (MSP) for their company’s IT due to misconceptions and fears. With the rapid rate that business technologies…