Texas DIR Procurement Contract: DIR-CPO-5284
The Brite Solution for Your Public Saefty Team
Brite delivers comprehensive Mobile Device Management, surveillance, security, and monitoring solutions through the Texas DIR contract. We partner with organizations to streamline the procurement process and address unique public safety needs. Our expertise ensures you get the right technology and services to protect people, assets, and information. Contact us today to learn how Brite can support your mission under this state contract.
For more information, contact us at 1.800.333.0498 or SalesInfo@Brite.com.
List of Products and Services
Upstate Wholesale Supply, Inc. DBA Brite is the designated order fulfiller for this Texas DIR contract, providing organizations with trusted technology solutions designed for efficiency and security. Below is a list of our available products and services to support your agency’s operational and public safety needs.
Important Links:
Brite Catalog | Airgain | Cradlepoint | Gamber-Johnson | Getac | Havis | Lund Industries | Panorama Antennas | Sierra Wireless
Products:
| Manufacturer / Brand | Category | DIR Discount % off MSRP |
|---|---|---|
| Airgain | Mobile & Fixed Antennas | 10% |
| Cradlepoint | Cellular Communications 4G and 5G Modems | 12.50% |
| Cradlepoint | Accessories | 10% |
| Gamber-Johnson | Mounting Equipment | 15% |
| Getac USA | Getac Video Solutions: Body Worn Cameras (BWC) | 10% |
| Getac USA | Getac Video Solutions: In-Car & Interview Room Systems | 12.50% |
| Getac USA | Getac Video Solutions: Accessories for Body Worn Cameras & DVD Systems | 10% |
| Getac USA | Getac Video Solutions: Third Party Body Worn Cameras & DVD Systems | 10% |
| Getac USA | Getac Video Solutions: Software | 10% |
| Havis | Mounting Equipment | 15% |
| LUND Industries | Mounting Equipment | 10% |
| Panorama Antennas | Mobile & Fixed Antennas | 10% |
| Sierra Wireless | Cellular Communications: 4G and 5G Modems | 12.50% |
| Sierra Wireless | Accessories | 10% |
Related Services:
| Related Service Category | Detailed Service Description | DIR Discount % off MSRP |
|---|---|---|
| Warranties | Getac Video Solutions Catalog: Warranties | 10% |
| Software Maintenance | Getac Video Solutions: Software Maintenance: (Getac Server, Multi-Dock, Client Access, and Integration Licensing) | 10% |
| Deployment Services | Getac Video Solutions Catalog: Deployment Services | 10% |
| Sierra Wireless | Sierra Wireless Catalog: Software Support and Services | 10% |
| Cradlepoint | Cradlepoint Catalog: Software Support and Services | 10% |
| Installation Services | Mobile Installation Services | 20% |
| Professional Services | Asset Tagging | 20% |
| Professional Services | Set Up and Commissioning | 15% |
| Professional Services | Project Management Services | 20% |
| Professional Services | Training | 20% |
Volume Discounts:
| Type of Volume | Description | DIR Discount % off MSRP |
|---|---|---|
| 100-500 units | Getac Video Solutions: BWC | 11% |
| 500+ units | Getac Video Solutions: BWC | 12% |
| 100-500 units | Getac Video Solutions: In-Car and Interview Room System DVRs | 14% |
| 500+ units | Getac Video Solutions: In-Car and Interview Room System DVRs | 15% |
Volume Discounts:
| Per Dollar Volume Threshold | Description | DIR Discount % off MSRP |
|---|---|---|
| $500,000 | Getac Video Solutions: In-Car and Interview Room System DVRs | 2% |
| $500,000 | Sierra Wireless Catalog: 4G and 5G Modems | 2% |
| $500,000 | Cradlepoint Catalog: 4G and 5G Modems | 2% |
| $500,000 | Havis: Full Catalog | 2% |
| $500,000 | Lund Industries Inc: Full Catalog | 2% |
| $500,000 | Gamber Johnson: Full Catalog | 2% |
Additional Details and Contact Information
For additional details about this Texas DIR contract or to start your procurement process, reach out to our team at Brite. We’re here to help you find the right technology solutions for your organization’s needs.
Contact us at 1.800.333.0498 or SalesInfo@Brite.com.
Visit the official Texas DIR Brite Contract Page for more information. To learn more about how to purchase through Texas DIR, visit this link.
Warranty & RMA Support
If you are dissatisfied with any product, please contact Brite’s customer service department at support@brite.com to begin the Return Materials Authorization (RMA) process. Warranty and RMA processes follow manufacturer guidelines.
When contacting us for any inquiries or support needs, please be sure to include the following information:
- Company/Department Name
- Contact Name
- Phone Number
- Model Number
- Serial Number
- Invoice #
- Description of issue and if the package is opened or sealed
- Shipping Address
Call us at 1-800-333-0498 or send us an email at support@brite.com.
Common RMA Queries and Questions
What is the time period for when returns will be accepted?
Product returns will be accepted for 30 days after the invoice date. No product returns will be accepted after the first 30 days.
Can used products be returned?
All products must be new, unopened, and never installed. Products must be returned in their original package, in resalable condition, and with all manuals and documentation intact.
Is there a restocking fee?
All products are subject to a 15% restocking fee.
Who is responsible for shipping charges?
All shipping charges will be at the customer’s expense.
What is non-refundable?
Custom-built products, software, and software licenses are non-refundable.
Warranty Information:
Warranty and RMA processes follow manufacturer guidelines.