Managed Service Provider

Beyond the help desk: What a Managed Service Provider should be

When you think of a managed service provider what first comes to mind? For most, they think that MSPs are synonymous with a help desk. While a 24/7 help desk is one positive advantage of MSPs, it is not the only feature. A proper MSP will help off-set the day-to-day management of IT tasks so …

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Why We Don’t Charge Extras

No one likes the unexpected.  Especially when it comes to surprise costs.  Let’s be real.  Every business feels every penny, whether it’s a multi-billion-dollar company or the go-to local ice cream shop.  As beneficial a product or service is to business operations, there’s always a financial impact.  That’s why when it comes to IT and cybersecurity, our managed service offering, …

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Infrastructure Move Supports Growing Company

GP Flooring Solutions Mitigates IT Downtime During Office Move with Proactive Planning An office is more than just a building. It provides space to create culture, build camaraderie, encourage collaboration and ultimately conduct business operations. As a company grows, it often finds the need to move facilities, triggering an onslaught of logistical challenges. While the …

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What your IT team can be doing instead of managing your SIEM

Having a lot on your to-do list isn’t always a bad thing. Except for when one task takes up all your time – like managing your company’s SIEM.  A SIEM is critical to the security of a company, but the practically of managing one isn’t ideal.  Managing a SIEM strains both human and financial resources, and often …

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Managing a SIEM vs. A Managed SIEM

IT departments clearly have its hands full with daily tasks spanning from managing computer systems, maintaining the network infrastructure, troubleshooting issues, managing SIEM to hardware and software maintenance, both network and device protection and much more.  With rapidly growing digital footprints and infrastructures, IT departments’ responsibilities won’t be slowing down any time soon.   In correlation with …

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Small Business. Big IT Problems.

BriteStar Protects Small Business from Cyber Attacks  Large companies are not the only ones susceptible to cyberattacks.  The 2018 Verizon Data Breach Investigations Report reveals that 58% of all data breach victims are small businesses.  Many of these attacks happen by chance due to the increasing popularity in the “spray-and-pray” attack method.  Since these attacks are random, any business that is not sufficiently …

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