Managed Services
MSP Services Go Beyond Help Desk
When you think of a managed service provider (MSP) what first comes to mind? For most, they think that MSPs are synonymous with a help desk. While a 24/7 help desk is one positive advantage of MSPs, it is not the only feature. Proper MSP services beyond help desk and will help off-set the day-to-day…
Read MoreCase Study: MSP Supports Infrastructure Move
Case Study: MSP Supports Infrastructure Move of GP Flooring Solutions to Mitigate IT Downtime During Office Move An office is more than just a building. It provides space to create culture, build camaraderie, encourage collaboration and ultimately conduct business operations. As a company grows, it often finds the need to move facilities, triggering an onslaught…
Read MoreHow to Start a Security Awareness Training Program: 5 Mistakes to Avoid
All the security tools in the world are incomplete without trained users. Security awareness training programs exist to educate users and equip them with the skills to be the last line of defense against cyberattacks. Even with the best intentions, user awareness training programs can fall flat. Here is how to start a security awareness training…
Read MoreComprehensive Managed IT Services: 3 Core Pillars
After years of offering comprehensive managed IT services, our BriteStar team has outlined and documented our approach to help every organization safeguard its technology. Technology enables us to live life and do business like never before. While we’re able to leverage it for good, if not properly managed it can be a nightmare. Between protecting…
Read MoreCase Study: Managed IT Services for an Accounting Firm
Case Study | Managed IT Services for Accounting Firm: Regulations and Cybersecurity Driven The increasing potential of a breach and pressures from cybersecurity regulations paired with a hectic busy season led accounting and CPA firm RDG+Partners to seek a managed IT services for an accounting firm. RDG+Partners recognized that its expertise is in accounting,…
Read MoreCase Study: MSP Reduces Impact of Disaster
Case Study: MSP Reduces Impact of Disaster Even a fire can’t halt the pace of business for BriteStar customers A disaster of any kind can take down a business in minutes. Before the digital age, physical damage to a business’s operations was the main concern. Now, as companies have become more reliant on IT infrastructure, damage…
Read MoreBusiness Email Compromise: How to Recognize and Handle
Business email compromise is a highly specific and targeted tactic used in phishing emails for monetary gain. Would you rather learn how to spot one, or cost your company thousands? Hopefully, it’s the former because this blog shares insights into: What is business email compromise? How to recognize business email compromise. 3 steps if you…
Read MoreCVE Management: Removing CVEs Swept Under the Rug
IT leadership builds and manages strong, diverse teams to ensure secure and stable operations. However, sometimes departments overlap resulting in confusion and miscommunication. Such is the case with networking and security departments when it comes to CVE management. It is important to address responsibility early on. Who should be held accountable for any unpatched known…
Read MoreComparing Technology Solutions with CVEs
Your organization has a well-planned security strategy. The perimeter and devices are protected. End users are trained. Critical data is safeguarded. With the immense effort and expense of securing an environment, why would anyone still leave the metaphorical front door open to known vulnerabilities? The ease of use of the MITRE Corporation’s publicly available CVE…
Read More6 Keys to Success for a User Awareness Training Program
It’s 23 years into the new millennium and cyberattacks are more prevalent, sophisticated and scarier than ever. It doesn’t matter how much a business invests in technologies and systems to protect its assets against threats if employees are incognizant of phishing emails and ransomware attacks. It’s time for businesses to get with the program. A…
Read More